FAQ

Our Most Frequently Asked Questions

The following covers some of the most frequently asked questions here at Kids Klub. Below we cover everything from registration, fees, catchment, government subsidies, and specific questions regarding our programs. For further reading please consult the Program Conditions page or contact Kids Klub by phone or email to receive an immediate response.

What is the registration process for Kids Klub Centre?


Simply click on the link and fill out the online application. Please complete form and ensure your registration fee and payment agreement form is included. If you have any questions please do not hesitate to contact us. When your forms have been received you will receive confirmation of receipt. The registrar will contact you by email/phone to confirm placement in our program within 1 to 2 business days




What are the fees for Kids Klub?


As we offer several programs please refer to the specific program pages or click here for current rates.




My child requires extra support, can Kids Klub accommodate them?


Kid’s Klub works alongside the Supported Child Development (SCD) Program, based at the Queen Alexandra Centre for Children’s Health and the Victoria Native Friendship Centre’s Aboriginal Supported Child Development (ASCD) Program. If you have a child who may need extra support, the School Age SCD Programs serves children from Kindergarten to twelve years of age. A team of consultants will work with you and Kid’s Klub to enhance and support inclusion in our programs.

Please contact both Michelle Zielinski at (250) 881-1223 or michelle@kidsklub.ca and the Queen Alexandra Centre for Children’s Heath intake at (250) 519-6967 or (250) 519-6763 or Victoria Native Friendship Centre at (250) 384-3211.




How does Kids Klub insure bus safety?


All of our drivers pass the ICBC class 2 or 4 licensing process as well as passing a test with a qualified driving school. Our fleet undergoes vehicle inspections every 6 months as well as regular maintenance




What are the Kids Klub staff qualifications?


The staff at Kids Klub Centre provide opportunities for the continued development of each child’s social, physical, emotional, cultural and intellectual needs. All staff are 19 years of age or older, hold a current Child Safe First Aid Certificate with Level C CPR Training, have 20 hours of Child Care Training Courses and have a current Criminal Record Check. We offer yearly training opportunities such as Epi Pen Training, Fire Extinguisher Training, Incident and Behavioural Management and Team Building. Kids Klub makes an effort to employ staff who are working towards, or have achieved post-secondary studies in the field of child care.




Does Kids Klub accept government subsidies?


Yes. If this is your first time applying to a Kids Klub program please contact us to have a Child Care Giver Information Form completed and faxed to the Victoria Subsidy Office. Kids Klub is happy to offer general information on subsidy, but we are not responsible for applying, renewing, or contacting subsidy on your behalf. You may visit their web site or contact their office at (250) 387-5400. Click here for the BC Government Child Care Subsidy Estimator.




What schools does Kids Klub service?


Please refer to our Locations Guide for general site listings. Kids Klub has been servicing many schools for several years now, and they have become established services. Kids Klub offers care at many of the schools, or will pick up and drop off to schools as the program enrollment allows. At this time Kids Klub requires a minimum of five students from a school for it to be serviced. If you have any questions please contact us for further information.




Do you offer part-time or drop-in care?


Kids Klub is a not-for-profit organization and we are committed to keeping our programs accessible for families and as such we endeavour to maintain a high enrolment in order to decrease the overall cost of care. Kids Klub offers Full Time Care Only.




What will my child do during the day in a Kids Klub program?


Monthly activities are planned by the staff, and are geared towards the specific ages and interests of the children at the site. These activities include fun crafts, active sports/outdoor play, group game activities and adventures to nearby parks. Parents are emailed a monthly calendar that outlines the activities their children will be doing that month. During our Full Day Camps, we like to add in more out-trips into the community like bowling, skating, swimming, museums and local attractions.




Do I have to send a snack with my child to Kids Klub?


Yes. Kids Klub promotes healthy eating and nutritional habits at all of our locations. We encourage all the children to choose their healthy options first, during snack and lunch times. Safe drinking water is always available for the children and our staff will encourage them to have water breaks throughout their time with us. All staff are made aware and will comply with any allergies or food preferences of any child in our program and a list of concerns will be posted at all locations. Parents supply all food and snacks and we ask that you supply healthy and nutritious options for you child.




Are there extra fees for Kids Klub out-trips?


No. Kids Klub fees include all activities, entrance fees, and supplies.




Does Kids Klub issue year-end tax receipts?


Yes. Receipts for Parent Payments will be emailed out mid January for the previous year. Receipts will not include amounts that were received from Subsidy.